In order to help you feel secure about product quality and let Viet Tam Anh serve you more thoughtfully, We inform customers of the detailed product return policy as follows:
- Conditions changed, return goods:
- Product still in original packaging, you can change, Return goods to Viet Tam Anh when the product is defective
- The product has been opened, If you have tried it, only the exchange policy applies, Return policy does not apply.
- In case of returning goods:Viet Tam Anh will receive the goods back and refund 100% Payment for goods if previously received to you in cash or transfer via bank account.
- In case of exchange:
- If you exchange a product of higher value, please compensate the additional cost.
- If you exchange a product of lower value, Viet Tam Anh will refund you the difference.
- Products of equal value will be exchanged.
- Change time, return goods:within 1 – 2 business days from receipt of the request, depending on shipping distance.
- Exchange fee, pay: There are no additional fees incurred during the exchange process, return goods
Viet Tam Anh sincerely thanks our customers for choosing and accompanying VTA on the path to nourishing a healthy body..