Product returns policy reforms

Product returns policy reforms

In order to help you feel secure about product quality and let Viet Tam Anh serve you more thoughtfully, We inform customers of the detailed product return policy as follows:

  1. Conditions changed, return goods:
  • Product still in original packaging, you can change, Return goods to Viet Tam Anh when the product is defective
  • The product has been opened, If you have tried it, only the exchange policy applies, Return policy does not apply.
  1. In case of returning goods:Viet Tam Anh will receive the goods back and refund 100% Payment for goods if previously received to you in cash or transfer via bank account.
  2. In case of exchange:
  • If you exchange a product of higher value, please compensate the additional cost.
  • If you exchange a product of lower value, Viet Tam Anh will refund you the difference.
  • Products of equal value will be exchanged.
  1. Change time, return goods:within 1 – 2 business days from receipt of the request, depending on shipping distance.
  2. Exchange fee, pay: There are no additional fees incurred during the exchange process, return goods

Viet Tam Anh sincerely thanks our customers for choosing and accompanying VTA on the path to nourishing a healthy body..

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